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How an HHM Standby-Power Project Moves From Consultation to Proposal

Understand the records HHM needs before turning standby-power goals into an address-specific installed-project proposal.

Organized standby-power assessment, equipment, trade coordination, and proposal plans

A useful standby-power proposal begins with the property and the owner’s outage priorities—not with a checkout button. HHM first organizes the information needed to decide whether a project can be responsibly evaluated for a North Carolina or South Carolina address.

Use the HHM standby-power consultation checklist to gather the property records, outage priorities, utility information, photographs, and questions needed before site review.

Before acceptance, compare the address-specific scope against the installed standby-generator proposal checklist so equipment, responsible trades, site assumptions, delivery, price treatment, testing, warranties, and closeout remain aligned.

This process overview is not a load calculation, electrical or fuel design, permit determination, installation instruction, product recommendation, or price quote. Those conclusions require the responsible qualified parties and current project records.

1. Record the outage goals

The consultation should capture which household functions matter during an outage, whether any medical or life-safety concerns require separate planning, how long outages commonly last, and which equipment the owner expects to operate. HHM uses this information to organize the next review; the owner’s wish list is not itself an approved system design.

2. Confirm the address and existing conditions

HHM needs the project address, utility and fuel information, available property records, electrical-service information, photographs, access constraints, and the proposed areas that may require evaluation. Conditions involving drainage, flood exposure, utilities, structures, property restrictions, noise, or neighboring features should be documented early rather than treated as assumptions.

3. Identify responsible reviews

The project record should state who will assess loads, electrical conditions, fuel capacity, placement, permitting, delivery, startup, and other regulated work. Generac Alliance Partner status supports HHM’s stated product and project-coordination role; it does not replace state or local trade qualifications.

4. Build an address-specific scope

The written scope should distinguish the exact equipment, transfer components, ordinary delivery and placement assumptions, mounting basis, electrical work, fuel work, permits, inspections, startup, testing, orientation, restoration, and closeout. It should also identify exclusions, allowances, access limits, customer responsibilities, and the process for concealed or changed conditions.

5. Reconcile price and acceptance

A manufacturer MSRP is not an installed-project price. HHM must reconcile current equipment cost, the approved scope, delivery, labor, permits, access, taxes or fees, and contingencies that belong in the proposal. Financing is separate, subject to provider approval, and does not replace the signed project agreement.

Procurement and scheduling should begin only after the proposal identifies the controlling scope, price, payment treatment, responsible parties, and acceptance requirements.

Move from planning to an HHM installed system

HHM connects the site visit, licensed trade review, equipment planning, installed scope, and proposal so your standby-power project moves forward through one coordinated team.

Start your HHM standby-power project

Turn the range into a real scope

Send your project details to HHM

Use the planning range to choose the closest budget range in the existing HHM project form. HHM must review the property, scope, selections, delivery, and trade requirements before providing any proposal.

Use the HHM form for project details and scheduling. Please keep highly sensitive information out of this first request. Privacy · Terms

How HHM organizes the project

The project address and requested work let HHM organize the responsible permitting path, required trades, site review, products, scheduling, and project team for the exact scope.

Open the HHM project-request form in a new page

Plan My HHM Project

Choose a site visit or Google Meet. HHM carries the saved project purpose and address into scheduling.

If the form is unavailable, email group@hhmcustomhome.com with a non-sensitive summary and your preferred response method.